Jeff (Boon Keat) Ong

Software Developer [MLOps | Data Engineering]

A Software Developer with background in computer science and marketing communications, specializing in the development of meaningful AI-powered products. A proven leader in deploying cloud-native solutions to optimize performance, build client trust, and accelerate revenue.

Experience

Principal Full-Stack Developer

Monks, Amazon, Meta | Toronto, ON | 2018 – Present
  • Designed and implemented RESTful APIs and real-time features for B2B applications.
  • Championed adoption of TypeScript and CI/CD pipelines.
  • Developed and shipped agentic applications (Python) at scale.
  • Enhanced LLM latency and accuracy by 20% by fine-tuning context.
  • Optimized continuous integration pipeline by parallelizing applications deployment.
  • Researched and developed knowledge graph retrieval databases improving accuracy and efficiency.
  • Improved agentic applications robustness and resiliency with exponential retry mechanism.
  • Improved LLM prompt security with pre-trained guardrail services.
  • Managed infrastructure with AWS CDK cloud formation template.
  • Developed WhatsApp.com, about.meta.com, and projectaria.com at Meta.

Design Consultant (Contract)

Anomaly | Toronto, ON | Aug 2024 – Sept 2024
  • Launched a Telegram mini app
  • Designed user journey to enhance user engagement
  • Developed UI component library for rapid prototyping

Front-End Engineer (Contract)

MirrorMe3D | Toronto, ON | Feb 2019 – Oct 2023
  • Developed 3D scan analysis application for remote medical monitoring and diagnostics
  • Built interactive tools for analyzing pre- and post-operative facial 3D scans using WebGL, providing advanced visualization and data-driven insights.

Assistant Instructor (Contract)

Trilogy Education | Toronto, ON | Feb 2019 – Oct 2023
  • Tutored students in Web Development, Data Structures, and Algorithms, fostering a strong technical foundation

Web Developer

Cotton Candy | Toronto, ON | May 2018 – Oct 2018
  • Developed Shopify e-commerce themes and plug-ins
  • Awarded a long-term RFP to manage an e-commerce platform with integrated brand experience

UI Developer & Designer

Dig Insights | Toronto, ON | Mar 2017 – May 2018
  • Designed and developed data analysis platforms
  • Shipped scalable applications for sampling and analyzing user data

Front-End Developer

AutoTrader | Toronto, ON | Feb 2015 – Mar 2017
  • Developed e-commerce websites and CMS systems

Tech Stack

AWS GCP System Architectures Docker Containerization ETL OpenSearch GraphQL Redis CI/CD Data Engineering Machine Learning Operations

Highlights

AWS agentic applications with real-time knowledge base

Enhanced the accuracy of agentic applications by 20% through the implementation of Graph RAG by prototyping and developing a knowledge graph based on unstructured data. Provided the conversational LLM systems a more reliable and relevant knowledge base.

WhatsApp.com migration at scale

Developed CMS at Meta, migrated localized data away from legacy systems to set the foundation for platform development.

AWS Conference

Developed a live alien robot for AWS re:Invent 2023. Designed and deployed a cloud-native solution using AWS services including S3, Lambda, Step Functions, and AWS Bedrock.

Education

Computer Science

Ryerson (TMU) University, Toronto | 2018

UI Design

BrainStation, Toronto | 2017

Media Communications

Humber College, Toronto | 2014

Sound Engineering

Sound and Music Production, Toronto | 2011